The following services will be affected by the Service Break from 8am until 6pm this Sunday:
- Network connectivity will be intermittent due to essential network maintenance
- The Corporate website, Cambridgeshire.net, Camweb and associated features will be intermittent
- Cambridge user data and profiles will be unavailable due to data moves
- One will be down for a brief period of time during the morning
- TCO will be down all day due to an upgrade
- One.net (ICS) will be unavailable due to essential maintenance
- Corporate Netilla will be down from 8am until midday
Essential network maintenance
All network connections on all sites will be intermittent. This will result in access to Camweb and any associated features (E.g. Mark's Blog), the Corporate website and Cambridgeshire.net being intermittent throughout the Service Break (8am until 6pm on Sunday).
Emergency Duty Team (EDT): If the network connection is lost you will be required to log out and back in to continue working.
Cambridge user data and profiles
Cambridge user network data and profiles will be unavailable due to data moves.
One
One will be unavailable for half an hour on Sunday morning.
TCO upgrade
TCO will be upgraded on Sunday and will subsequently be unavailable throughout the day.
One.net (ICS) maintenance
One.net will be unavailable due to essential maintenance.
Remote Access Services
Corporate Netilla will be unavailable from 8am until midday on Sunday.For your information there are three Netilla services operated by the County Council:
Corporate Netilla is used by County Council staff accessing County Council IT systems via the public internet. Access to the system is granted by authentication using a keyfob in conjunction with normal County Council network login details.
NHS Netilla is used by NHS staff to grant access to County Council systems from a PC on the NHS network via the secure link between the networks. No keyfob is required for this service.
Schools Netilla is used by Cambridgeshire schools staff to access County Council systems. Access is granted by authentication using a keyfob.
As soon as each service becomes available we will advise the Out of Hours Helpdesk (01223 717333) so that they can answer any queries you may have.
Should you have any queries regarding the availability of services on Sunday 28 June 2009 please contact the Business Support Helpdesk on 01223 717333.Information is posted and updated with details of upcoming Service Breaks on CamWeb. Please follow this link to go directly to the IT Service Break Information page.