Essential planned maintenance and security related work will be carried out affecting a large number of servers. This will interrupt various network services which will be intermittently unavailable between 8:00 am and 1:00 pm. This will include:
- Netilla will be unavailable between 8:00 am and 10:00 am
- E-Mail archives (KVS)
- File and print services in Godmanchester area
Services that will be unaffected by this work include:
- Exchange
- Swift
- One
- Officebase
Remote Access Service
For your information there are two Netilla services operated by the County Council:
Corporate Netilla is used by County Council staff accessing County Council IT systems via the public internet. Access to the system is granted by authentication using a key fob in conjunction with normal County Council network login details.
NHS Netilla is used by NHS staff to grant access to County Council systems from a PC on the NHS network via the secure link between the networks. No key fob is required for this service
As soon as each service is available, we will advise the Out of Hours Helpdesk (01223 717333) so that they can answer any queries you may have.
Should you have any queries regarding the availability of services, please contact the Business Support Helpdesk on 01223 717333.
Information is posted and updated with details of upcoming Service Breaks on CamWeb. Please follow this link to go directly to the IT Service Break Information page

