Scheduled Sunday ICT Service Break 29.11.09

During the coming Service Break, essential planned maintenance and security related work will be carried out which will affect a large number of servers. This will interrupt various network services which will be intermittently unavailable between 08:00 and 13:00.

This will include:

• Corporate and NHS Netilla
  
• Swift for NHS Netilla users
  
• E-mail to the NHS and FLARE

Services unaffected include:

• Exchange
  
• Swift (for users other than NHS Netilla)
  
• One and Officebase.

As soon as each service becomes available we will advise the Out of Hours Helpdesk (01223 717333) so that they can answer any queries you may have.

Should you have any queries regarding the availability of services, please contact the Business Support Helpdesk on 01223 717333.

Information is posted and updated with details of upcoming Service Breaks on CamWeb. Please follow this link to go directly to the IT Service Break Information page

Census Spring 2010 - New notes

New notes have been added to the SIMS Home Page in preparation for the upcoming Spring School Census. The next census date will be Thursday 21st January 2010.

Click on the links below to read the notes:

Helpline Census Guidance Spring 2010

Word PDF

DCSF Preparation & Guidance Spring 2010

Primary - Word PDF
Middle - Word PDF
Special - Word PDF
Nursery - Word PDF

Secondary - Word PDF

Errors & Resolutions v1.0 2010

PDF

More notes and possible updates will follow. Keep checking this blog and the Census Panel on the SIMS Home Page for further news.

Adding Structure for OPEN

New notes have been created to support the use of the new OPEN E-Procurement function within FMS.

The notes will show you how to add a cost centre, and link a ledger code to a cost centre.

Click here to read these notes now.

These and other FMS notes are available on the Finance Planet of the SIMS Home Page.

Scheduled Sunday ICT Service Break 15.11.09

This coming Service Break will interrupt the following services:

• Corporate and NHS Netilla will be unavailable between 8:00am and 10:00am
  
• One Net ver.4 (ICS) will be unavailable between 8:00am and 10:00am
  
• MapXtreme will be unavailable between 8:00am and 10:00am
  
• Highways apps accessed via Citrix (eg Insight) will be unavailable between 8:00am and 14:00pm
  
• SWIFT will be unavailable from 18:00pm on Friday 13th November to 8:00am Monday 16th November due to work to integrate SWIFT with Contact Centre Management system (CRM).

Remote Access Services

For your information there are two Netilla services operated by the County Council:

Corporate Netilla is used by County Council staff accessing County Council IT systems via the public internet. Access to the system is granted by authentication using a key fob in conjunction with normal County Council network login details.
NHS Netilla is used by NHS staff to grant access to County Council systems from a PC on the NHS network via the secure link between the networks. No key fob is required for this service.

As soon as each service becomes available we will advise the Out of Hours Helpdesk (01223 717333) so that they can answer any queries you may have.

Should you have any queries regarding the availability of services, please contact the Business Support Helpdesk on 01223 717333.

Information is posted and updated with details of upcoming Service Breaks on CamWeb. Please follow this link to go directly to the IT Service Break Information page